• team

About One Guarantee

Founded by CEO Robin Plaster in 2017, we have more than 35 years’ combined experience in the new-build structural defects sector. Having previously been instrumental in establishing what is the second largest warranty provider in the UK, Robin and his team bring a wealth of experience and passion to the building warranty market. One Guarantee is able to provide cover on a range of properties from single new-build units up to £50 million mixed-use developments.

With our AA-rated (Standard & Poor’s) global insurer, you can be confident that our warranties will give you the peace of mind your property deserves. Our extensive surveying network means that we are able to offer warranties throughout the UK.

Who we are

Our experienced team, based in London and Norwich, provides an efficient yet personal service to all our clients.

Your dedicated account manager will see each project through from the quotation stage to practical completion and we often look to meet with you on-site throughout the construction phase.

Not only does One Guarantee offer comprehensive cover under our structural warranty policies – which are accepted by the majority of UK mortgage lenders – we also provide access to building control via our Approved Inspector network.

And we don’t just work with developers and housebuilders. One Guarantee also partners with brokers and introducers, offering a flexible approach to best serve your client’s needs. For more information, please visit our dedicated page.

One Guarantee is a Registered Code User and supporter of the Consumer Code for New Homes (CCNH). This ensures support and protection is provided to consumers purchasing new-build homes throughout the UK. The CCNH is a Chartered Trading Standards Institute Tier Two approved scheme.

How we work

Over the years, we’ve focused on making the process of arranging a building warranty as straightforward as possible. We understand the importance of a smooth and hassle-free service, particularly when it comes to the issuing of certificates at completion.

Our national network of surveyors will work with you throughout the key stages of the build, with regular on-site technical support to ensure the highest standards of construction are maintained and delays avoided.

Our Values

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Professionalism: Our experienced and trustworthy team strives to provide a professional, solutions-based approach to our clients at all times. We treat our clients with respect and believe in forming long-term relationships with all of our clients.

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Flexibility: One Guarantee knows every project is unique. That’s why we don’t take a ‘one size fits all’ approach. Our team will work with you to meet your specific requirements.

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Dedication: At One Guarantee, we’re passionate about what we do. That’s why we’re always happy to go the extra mile to help our clients obtain a structural warranty. This includes progress reviews and site meetings.

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Integrity: Our honest and consistent approach to providing warranties helps clients to understand our offering. Our ethics and morals give us a long-term approach to client relationships.

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Skilled: Our knowledgeable team is highly skilled in all aspects of meeting our clients’ warranty requirements. We provide useful advice along with our products to add value to the process.

Key Personnel

Stuart Brown

Stuart Brown
Director
Direct Dial: 01603 218231
Mobile: 07826 517741

Email Stuart

James Skilleter

James Skilleter
Account Manager
Direct Dial: 01603 218232

Email James

Tom Kelleher

Tom Kelleher
Accounts Administrator
Direct Dial: 01603 218269

Email Tom